Macy's Furniture Gallery at 1014 Ross Park Mall Drive, in Pittsburgh

About Macy's Furniture Gallery

The Macy's Furniture Gallery is a US national Home goods company located in Pittsburgh, Pennsylvania. To figure out why customers choose Macy's Furniture Gallery and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Macy's Furniture Gallery by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Macy's Furniture Gallery

• Address: 1014 Ross Park Mall Drive, Pittsburgh, PA 15237
• Website: l.macys.com
• Phone: +1 412-630-4040
• Types: Home goods  
• Price level: Moderately

Reviews

• 1

  Chris S

  Posted May, 25 2019
  I have had the same microfiber sectional couch for over 5 years from Ashley Furniture and it is in excellent condition. When we moved into our new home the couch did not fit with the layout so we looked for two months for a new couch and ended up going with Macy's because the sales person told us we could change the fabric to microfiber (because the display couch fabric was described to us like sweat her material where it would fray and get fuzzy). So we spent the extra money to get the 'better'/'more durable' fabric...
  
  After two weeks of having it, it started to fray. Upset I called Macy's and they sent someone out to inspect it. Macy's agreed to take it back HOWEVER with a $250 fee and the $450 deposit and other payments made would not be reimbursed.
  
  I cannot believe that after being misled by the Macy's sales person, who is suppose to be knowledgable in fabrics, that Macy's would not take ownership in their error and make things right. I am very disappointed in how this entire situation was handled and will never buy anything again from Macy's Furniture. I could have saved ~$1000 on my purchase if I went with the material that came with the couch instead of buying material that I was told would NOT fray and would hold up (the threads are coming out). I never thought I would spend my days trimming my couch and covering it up... It's extremly poor quality and makes the couch look cheap as hell. The way it's going now this couch won't last a year and we barley (literally) use the thing because we are afraid to use it.
  
  You should be ashamed of yourself Macy's for misleading your customers and not making it right.

Photos of Macy's Furniture Gallery

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